Leaseholders right to manage
Service charges - Do you know where your money is being spent?

Service charges are probably the single most emotive issue for any leaseholder but do you know where your service charges are being spent? Common Ground Oxford advocates total transparency in all expenditure. This includes making available budget and expenditure reports and receipts for expenses. For example, do you know how much you are paying for insurance? If this is provided by your landlord or property manager have they provided proof of actual costs? Have they declared any commissions (as the Financial Standards Authority requires)?

Do you have access to contractor’s original quotations?
Does your property manager shop around for quotations to ensure value for money?

Under section 21 of the Landlord and Tenant Act 1985, leaseholders and recognised tenants associations have the right to demand a summary of service charge costs. Under Section 22 of the same act leaseholders and recognised tenants associations can inspect and take copies of accounts, receipts and other documentation supporting the summary

Loading of service charges is a common problem. Common Ground Oxford’s policy of total transparency ensures that you know where your hard earned money is being spent.
Common Ground Estate & Property Management Limited

Common Ground Estate & Property Management Limited
Registered Office: Sandford Gate. East Point Business Park, Oxford, OX4 6LB
Company No: 7169211