4 things you should expect from a good property management service
1)
Pro-active management and maintenance
Pro-active management and maintenanceA good property manager is pro-active, taking actions to prevent future problems rather than dealing with them as and when they crop up. This should include a 5 year budget and maintenance plan and the building up of a sinking fund to deal with unexpected expenditure. A well maintained estate will add value to your property.
2)Transparency of expenditure
Transparency of expenditureService charges are probably the single most emotive item of expenditure. Common Ground Estate and Property Services advocates total transparency of all expenditure and upfront declaration of any commission paid to a managing agent. This includes full access to original documents, receipts and invoices relating to your estate.
3)Responsiveness and accessibility
Responsiveness and accessibilityDoes your property manager respond to your communications and requests? If something needs to be done how quickly is it dealt with?
4)Honesty and Integrity
Honesty and IntegrityProperty managers are responsible for both the finances and expenditure of your estate. It goes without saying that you must have complete faith in their honesty and integrity. On a practical level always ensure that any bank accounts with your funds are held as client accounts separate from the business of your managing agent.
The Oxfordshire Leaseholder
Common Ground Estate & Property Management LimitedRegistered Office: 8 King Edward Street, Oxford, OX1 4HLCompany No: 7169211
Registered Office: 8 King Edward Street, Oxford, OX1 4HLCompany No: 7169211Common Ground Estate & Property Management Limited
